Technical Support
Telephone Features
For any fault please call 1300-939-717 or alternatively you can submit your query online . Please select the subject heading and specify your reason for this communication and one of our team members will get back to you as soon as possible.
Telephone Features Support


Calling Number Displays Codes (Telstra & Optus Networks)
Fixed-line telephones



Telstra Network Feature Codes Legend:


FAT = Feature Access Tone RVA = Recorded Voice Announcement
PIN = Personal Identification Number AXE = Ericsson Exchange
S12 = Alcatel Exchange


"Easycall" and "Faxstream Duet" are registered trademarks of Telstra Corporation Limited



Optus Network Feature Codes Legend:


FAT = Feature Access Tone
PIN = Personal Identification Number
RVA = Recorded Voice
Announcement DMS = Nortel DMS100 Exchange


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Phone: 1300 939 717 | Fax : 1300 368 880 | Email: